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Call Centers & Email Ids

We are happy to announce that members can now avail host of Flying Returns services through our dedicated Call Center and Member Service Center.

The services available through Call Center are as follows:

  • Flying Returns programme information
  • Password request
  • Profile information updates
  • Issuance of Domestic award tickets
  • Booking of International award tickets
  • Upgrades against FR points
INDIA REGION
  Toll Number : 1860 233 1407
  E-mail ID : call.bom@airindia.in
call.del@airindia.in

USA/CANADA REGION
  USA Toll Free Number : 1800 223 7776
  Canada Toll Free number : 1800 625 6424

UK REGION
  Toll Number : 020 7760 3290

Online Bookings Helpdesk (Monday To Saturday, 9.30 a.m. to 5.30 p.m)
  Landline number : 011-24667473
011-24667474
  E-mail ID : eCommerce@airindia.in

FREQUENT FLYER
  Toll Number : 1860 233 1407
  E-mail ID : call.bom@airindia.in
call.del@airindia.in

Premium Clubs
  The Maharajah Club Members maharajahclub.ai@collinsongroup.com
  Golden Edge Members goldenedge.ai@collinsongroup.com
  Silver Edge Members silveredge.ai@collinsongroup.com

General Queries
  General Queries flyingreturnsbase.ai@collinsongroup.com

Online Retros Issues
  To update Star Alliance Missing FR points starallianceretros.ai@collinsongroup.com
  To update Air India Missing FR points airindiaretros.ai@collinsongroup.com

Email Change / Incorporation of Email
  Email ID : chgmyregdffpemail@airindia.in

Mobile Change
  Email ID : chgmyregdffpphone@airindia.in

KYC Verification
  Email ID : verifymyffpkyc@airindia.in

Revival of FFP Account
  Email ID : revivemyffpaccount@airindia.in

Unsuspended FFP Account
  Email ID : unsuspendmyfracct@airindia.in

Name Correction
  Email ID : correctmyffpname@airindia.in